FAQ Categories
Track Your Order
Once your order has been shipped, you’ll receive an email with a tracking number and a link to the carrier’s website. You can use this number to track the status of your shipment in real-time.
Your tracking number will be included in your shipping confirmation email. If you can’t find the email, check your spam folder, or log in to your account on our website to view your order details and tracking info.
Delays can happen, especially during busy times or with unexpected weather or logistics issues. You can check the carrier’s tracking page for updates. If you’re concerned or the delay is longer than expected, feel free to reach out to us, and we’ll look into it for you.
Sometimes, tracking information may take a few hours to update once the carrier receives the package. If your tracking number doesn’t show any details, check back later or contact us for assistance.
Once your order has been processed, we’re unable to change the shipping address. However, if you notice an error before the item ships, please contact us as soon as possible, and we’ll do our best to make the adjustment.